How it works
Our customer support is available Monday to Friday:
8am-8:30pm.
Average answer time: 24h
What is Pawloris?
Pawloris bridges the gap between high-end design ateliers and your home, offering premium, authentic pieces without the traditional retail markups.
How long does delivery take?
Delivery typically Delivery typically takes 5-8 business days depending on your location within the US. Tracking is provided within 24 hours of dispatch.
Do you ship with DHL/FedEx?
Yes, we partner with top-tier logistics providers including DHL and FedEx to ensure your pieces arrive safely and on time.
What if I'm not happy with my order?
We offer a hassle-free 30-day return policy. If you aren't completely satisfied, simply reach out to our team to initiate a return.
Is my payment secure?
Absolutely. Our checkout utilizes bank-level 256-bit encryption. Your payment data is never stored on our servers.